Privacy Policy
How we collect, use, and protect your information.
Last updated: January 20261. Introduction
At Meeshop UAE, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data when you use our website and services.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and password when you create an account.
- Order Information: Shipping address, billing address, items purchased, and payment method.
- Contact Information: Phone number and email address used for order updates and customer support.
- Device & Usage Data: Browser type, IP address, pages visited, and time spent on our site.
- Communication Records: Messages you send us via WhatsApp, email, or contact forms.
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations, shipping updates, and delivery notifications
- Respond to customer support requests
- Send promotional offers and product updates (only if you opt in)
- Improve our website, products, and services
- Prevent fraud and protect the security of our customers
- Comply with legal obligations under UAE law
4. Sharing Your Information
We do not sell your personal information. We share data only with:
- Delivery Partners: Courier companies need your name, address, and phone number to deliver your orders.
- Payment Processors: If you choose digital payment methods, your payment details are processed by trusted gateways.
- Service Providers: Companies that help us run our website, send emails, or analyze website traffic.
- Legal Authorities: When required by UAE law or to protect our rights and the safety of others.
5. Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences, keep you logged in, and understand how visitors use our site. You can disable cookies in your browser, but some parts of the site may not work properly.
6. Data Security
We use industry-standard security measures including encryption, secure servers, and access controls to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at support@meeshop.sa.
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: support@meeshop.sa
- Support: our support team
